Terms & Conditions

Last Updated: September 18, 2025

1. Introduction and Acceptance

These Terms and Conditions constitute a legally binding agreement between you (“User,” “Player,” or “you”) and Drop The Boss regarding your use of our gaming platform, website, and related services.

By accessing our website, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Cookie Policy.

Company Information:

2. Eligibility and Age Requirements

2.1 Minimum Age

You must be at least 18 years of age to use our services. By registering an account, you confirm that you are of legal gambling age in your jurisdiction and have the legal capacity to enter into this agreement.

2.2 Jurisdiction Restrictions

Our services may not be available in all jurisdictions. You are responsible for ensuring that your use of Drop The Boss complies with all applicable laws in your location. We reserve the right to restrict access from certain territories at our discretion.

2.3 Account Registration

  • You may only maintain one account per person
  • All registration information must be accurate and complete
  • You must verify your identity and age before withdrawing funds
  • Duplicate or fraudulent accounts will be closed immediately

3. Game Rules and Mechanics

3.1 Drop The Boss Gameplay

Drop The Boss is a physics-based crash game where outcomes are determined by realistic physics calculations including gravity, air resistance, and collision detection. The game operates with:

  • Return to Player (RTP): 96%
  • House Edge: 4%
  • Maximum Win: 5,000x your stake
  • Bet Range: £0.10 to £1,000 per round
  • Volatility: High

3.2 Game Integrity

  • All game outcomes are generated using certified random number generation combined with physics algorithms
  • We do not manipulate individual game results
  • Historical game data may be reviewed for verification purposes
  • Technical malfunctions void affected games and bets

4. Financial Terms

4.1 Deposits and Payments

  • All deposits must be made from accounts in your own name
  • We accept various payment methods including cards, e-wallets, and cryptocurrencies
  • Minimum deposit amounts may apply depending on payment method
  • We reserve the right to request source of funds documentation

4.2 Withdrawals and Payouts

  • Withdrawal requests are processed subject to identity verification
  • Processing times vary by payment method (typically 1-5 business days)
  • We may limit withdrawal amounts pending additional verification
  • Winnings are paid in the same currency as your deposits where possible

4.3 Fees and Charges

  • We do not charge fees for standard deposits and withdrawals
  • Third-party payment processors may apply their own charges
  • Excessive small transactions may incur administrative fees
  • Currency conversion fees may apply for international transactions

5. Account Management

5.1 Account Security

  • You are responsible for maintaining the confidentiality of your login credentials
  • Notify us immediately of any suspected unauthorized account access
  • We are not liable for losses resulting from compromised account security
  • Two-factor authentication is recommended for enhanced security

5.2 Account Verification

  • Identity verification is required before first withdrawal
  • Additional verification may be requested for large transactions
  • Failure to provide requested documentation may result in account restrictions
  • Verification typically requires government-issued ID and proof of address

5.3 Account Closure

  • You may close your account at any time by contacting customer support
  • We reserve the right to close accounts for violation of these Terms
  • Upon closure, all outstanding balances will be returned (minus applicable deductions)
  • Closed accounts cannot be reopened without our express consent

6. Responsible Gaming

6.1 Self-Protection Tools

We provide various tools to help you gamble responsibly:

  • Deposit limits (daily, weekly, monthly)
  • Loss limits and session time limits
  • Self-exclusion periods (24 hours to permanent)
  • Reality checks and cooling-off periods

6.2 Problem Gambling Support

  • We partner with recognized problem gambling organizations
  • Free counseling and support resources are available
  • Staff are trained to identify and assist players with gambling problems
  • Self-exclusion requests are processed immediately and permanently

6.3 Underage Gambling Prevention

  • Strict age verification procedures are in place
  • Marketing materials are not directed toward minors
  • Accounts suspected of underage use are immediately suspended
  • We cooperate with authorities on underage gambling matters

7. Prohibited Activities

7.1 Account Misuse

The following activities are strictly prohibited:

  • Creating multiple accounts or sharing accounts
  • Using automated software or bots for gameplay
  • Colluding with other players or third parties
  • Attempting to manipulate game outcomes
  • Money laundering or other illegal financial activities

7.2 Technical Exploitation

  • Exploiting software vulnerabilities or technical errors
  • Using tools to gain unfair advantages
  • Interfering with normal game operation
  • Reverse engineering our software or systems
  • Distributed denial of service (DDoS) attacks

7.3 Fraudulent Activities

  • Identity fraud or impersonation
  • Credit card fraud or chargeback abuse
  • Bonus abuse or promotional fraud
  • False documentation or information
  • Any attempt to defraud Drop The Boss or other players

8. Bonuses and Promotions

8.1 Promotional Terms

  • All bonuses and promotions are subject to specific terms and conditions
  • Wagering requirements may apply to bonus funds
  • Promotional offers may be limited by time, geography, or player eligibility
  • We reserve the right to modify or cancel promotions at any time

8.2 Bonus Abuse Prevention

  • Only one promotional offer per household unless otherwise stated
  • Bonus hunting or systematic bonus abuse is prohibited
  • Suspicious betting patterns may result in bonus forfeiture
  • Decision on bonus disputes rests solely with Drop The Boss management

9. Intellectual Property

9.1 Ownership Rights

All content on our platform, including the Drop The Boss game, graphics, software, text, and trademarks, is owned by us or our licensors and is protected by copyright and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use our services for personal entertainment purposes only. This license does not include rights to:

  • Copy, modify, or distribute our content
  • Create derivative works based on our games
  • Use our intellectual property for commercial purposes
  • Reverse engineer our software or systems

10. Privacy and Data Protection

10.1 Data Collection and Use

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms an integral part of these Terms.

10.2 Communication Consent

By creating an account, you consent to receive:

  • Account-related communications and notifications
  • Security alerts and important service updates
  • Promotional materials (which you may opt out of at any time)
  • Customer service communications

11. Limitation of Liability

11.1 Service Availability

  • We strive to maintain continuous service but cannot guarantee 100% uptime
  • Scheduled maintenance may temporarily interrupt service
  • We are not liable for losses due to service interruptions
  • Force majeure events may affect service availability

11.2 Liability Exclusions

To the maximum extent permitted by law, we exclude liability for:

  • Indirect, consequential, or punitive damages
  • Loss of profits, data, or business opportunities
  • Technical failures beyond our reasonable control
  • Actions of third-party service providers

11.3 Liability Limitations

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the total amount you have deposited in the 12 months preceding the claim.

12. Dispute Resolution

12.1 Internal Dispute Process

  • Disputes should first be addressed through our customer support team
  • We aim to resolve complaints within 14 business days
  • Escalation procedures are available for unresolved issues
  • All communications regarding disputes must be in English

12.2 Independent Dispute Resolution

If internal resolution fails, disputes may be referred to:

  • Alternative Dispute Resolution (ADR) services
  • Relevant gaming regulatory authorities
  • Independent mediators acceptable to both parties

12.3 Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any legal proceedings must be brought in the courts of England and Wales, and you consent to the exclusive jurisdiction of these courts.

13. Amendments and Updates

13.1 Right to Modify

We reserve the right to modify these Terms at any time to reflect:

  • Changes in applicable laws and regulations
  • Updates to our services and features
  • Enhanced security measures
  • Improved user protection policies

13.2 Notification of Changes

Material changes to these Terms will be communicated through:

  • Email notifications to registered users
  • Prominent website notices
  • In-platform notifications during login
  • Updates to the “Last Updated” date

13.3 Acceptance of Changes

Continued use of our services after notification of changes constitutes acceptance of the revised Terms. If you do not agree to modifications, you should discontinue use and close your account.

14. Termination

14.1 Termination by User

You may terminate your agreement with us at any time by:

  • Closing your account through customer support
  • Ceasing to use our services
  • Following our account closure procedures

14.2 Termination by Drop The Boss

We may terminate your account and this agreement immediately if you:

  • Violate any provision of these Terms
  • Engage in fraudulent or illegal activities
  • Pose a risk to the integrity of our services
  • Fail to provide required verification documents

14.3 Effect of Termination

Upon termination:

  • Your access to our services will be immediately suspended
  • Outstanding account balances will be processed according to our procedures
  • Certain provisions of these Terms will survive termination
  • You must cease all use of our intellectual property

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Drop The Boss regarding your use of our services.

15.2 Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

15.4 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations to any third party at our discretion.

16. Contact Information

For questions about these Terms & Conditions, account issues, or general inquiries:

Email: [email protected]
Address: 45 Canary Wharf, London E14 5AB, United Kingdom

Customer support is available through our website contact forms and email. We aim to respond to all inquiries within 24 hours during business days.